Acceptance of Terms

Packadelic, supplies certain packaging products and provides other services (the “Services”) to you through this website (“Website”) and access to and use of this Website and the Services are provided to you subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

By using the Website or by indicating your acceptance to the Terms, you acknowledge that you have read, accepted, and agreed to these Terms. If you do not agree to these Terms, you may not using this Website.

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Packadelic reserves the right to change these Terms at any time without prior notice and your continued access or use of this Website or the Services after such changes indicates your acceptance of the Terms as modified. It is your responsibility to review these Terms regularly. These Terms were Last updated: 12-31-2022.

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If you do not agree with one or more of these Terms, do not access or use this Website or the Services.

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Order Shipping and Delivery

Please note that all production and delivery dates which we may provide to you are estimates only. Shipping and delivery for orders are fulfilled by third-party shipping couriers and freight companies. While Packadelic uses reasonable efforts to prevent production and delivery delays, in no case shall Packadelic be liable for any consequential or other damages resulting from any such delays. Notwithstanding the foregoing, if applicable, Packadelic will refund or waive rush charges in the event of a delay. Customer has not right to cancel an order as a result of any delay.

In addition, Packadelic assumes no monetary liability for damage to customer products as a result of shipping; as damages are solely the responsibility of the courier or freight company fulfilling the delivery. In the event that the customer receives damaged products, Packadelic will assist the customer in opening an investigation to claim damages and compensation from the respective shipping company and initiate a resolution.

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Production costs are subject to change based on changes in material, labor, and other cost considerations, which may be amended to take effect immediately.

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The customer is responsible for all shipping/delivery charges, custom clearance fees, duties and taxes for the initial order and subsequent orders. Shipping costs are based on estimated conditions, packing size, weight, and current rates and are subject to amendment to meet potential changes in such costs between the date of quotation and the date of execution. Shipping rates for high quantity products depend on the customer’s access to a shipping dock and forklift, otherwise, additional charges may apply. Additional charges may apply for custom clearance, custom exam, and extra fees during transportation. The customer is responsible for providing any requested information during the shipping and customs clearance process. Failure to provide necessary information may result in delays, warehousing or storage fees. Packadelic disclaims all liability for any fees, charges, or penalties associated with customer’s non-compliance to shipping and customs clearance procedure.

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Returns and Refunds

With all purchases, Packadelic provides a limited warranty. If we determine that any products were defective products (as described below), we will happily replace or discount the product sold. Since each order is unique to the customer and has no re-sale value, in all other cases, ALL SALES ARE FINAL. The customer must notify Packadelic within 5 business days of delivery of any defects discovered in the ordered product, failing which, the customer is deemed satisfied with the product. Where a replacement is appropriate, the customer must first return 100% of the received product within 15 days (at their own expense) from the date the product was delivered. Packadelic is not responsible for shipping charges associated with the product return or exchange, or shipping charges that come with re-ordering product.

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Defective Products and Liability

Packadelic determines that a product is a defective product if it has a structural or printing error from manufacturing or improper construction, cut or finish other than the following:

• cracking which occurs when creased in printed areas as a result of over-expansion in paperboard material (which can occur due to the nature of paperboard);

• minor cracking in the creased areas for non-laminated card-stock (this is normal);

• cracking, bends, or scratches produced as a result of mishandling or shipping;

• variance in the specifications, including style, dimensions, material, print options, print layout, finishing, that is within 2.5%; and

• variances in color and density (including between any proof and final product).

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Customer Submitted Artwork or Graphics

All artwork or designs and images must be provided in CMYK format and in accordance ith our specifications which can be found here:

• General Artwork Preparation Guideline

• Digital Print Artwork Preparation Guide

Packadelic is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. All artwork, designs, and images must be provided in a minimum of 300 DPI at 1:1 scale and CMYK color mode.

If your artwork files do not meet our specifications, Packadelic is not responsible for any printing errors (including images printed as fuzzy, distorted, or pixilated) that can arise as a result. Please follow our artwork specifications carefully to prepare and send us your artwork files.

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Color Proofing and Matching

Packadelic is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion, and placement, but not color or density. While Packadelic will try its best to match the gradient density of each color, Packadelic is not liable for the final appearance of a color.

Digital print samples may have color variance with final production orders due to different print methods and color reproduction processes.

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Customer Content

For certain product and service offerings, you may elect to electronically upload or otherwise submit data, text, Artwork, photographs, graphics, messages, or other materials, (collectively, "Customer Content") to Packadelic for inclusion in print and packaging products. You understand and agree that you (and any other person from whom it may have originated) are solely responsible for all Customer Content.

If you provide Customer Content to us, you grant Packadelic a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use to use, reproduce, modify, distribute, and otherwise disclose to third parties any Customer Content for the purpose of fulfilling your order. In addition, you grant Packadelic a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use to use, reproduce, modify, display and publish your products on the Website and marketing channels for marketing purposes.  You may request that we do not publish your products for marketing purposes by emailing us at rbluteam@outlook.com.

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When you upload, or otherwise provide Customer Content to Packadelic, you warrant and confirm that you either own the copyright to or have permission to copy the documents, text, graphics, photography, etc. that you submit for inclusion in the print process, and you agree to defend, indemnify, and hold Packadelic and its officers, directors, employees, shareholders agent and affiliates, harmless from any suit, demand, or claim arising out of any breach of this warranty and agree to pay any judgment or reasonable settlement offer resulting from any such suit, demand or claim, and you pay any attorney’s fees incurred by Packadelic in defending against such suit, demand or claim.

You agree that you will not send, upload, post, or otherwise transmit to Packadelic any Customer Content that contains material that: (a) is unlawful, threatening, abusive, defamatory, and/or obscene; (b) which invades another person’s privacy; (c) which would further the commission or concealment of a crime; (d) advocates or urges treason, insurrection, sedition, or forcible resistance to any law of the United States; (e) is not lawfully yours to transmit; (f) is the subject of or which infringes upon, any patent, trademark, trade name, trade secret, copyright, right of publicity, moral right, or other intellectual property rights of another person or entity; (g) contains software viruses, trojans, malware, or other harmful or malicious computer code, or that in any other way would interfere with or disrupt the services and/or production of Packadelic and/or any servers or networks connected to or used in connection with the delivery of such service and production.

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Order Approval and Proofing

Packadelic has and assumes no obligation to proof or otherwise review the content or layout of your order. Orders are printed in their "as submitted" form and the customer is fully responsible for final proof and layout verification and approval prior to submission to the print process. Once you submit your files to the print and packaging process you are agreeing that you are fully satisfied with the document layout and content and you accept responsibility for any errors therein. Packadelic recommends custom production-grade prototypes and PMS colors be used in all stringent requirement-sensitive projects to ensure color accuracy, finish, and stock properties. If the option to receive a custom prototype prior to placing a production order is waived for any reason, the customer hereby accepts the color differences and other variances that may occur during a production order from only reviewing artwork proof(s) in digital form.

Your order will not be processed or deemed production-ready until you have approved the production ready proofs provided by Packadelic in writing. All estimated turnaround times start upon final confirmation of proof(s).

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Payments

All prices and dollar amounts on this Website are in United States dollars unless otherwise specified. Packadelic accepts the following payment methods: PayPal, Wire Transfer and Credit Cards. Time to clear payments may vary for different payment methods. The production process will not be started and products will not be shipped until all due payments have been paid and cleared. Overdue payments or payments made past a specified due date may be subject to interest in accordance with the applicable invoice.

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Contact Information and Shipping Address Changes

You are responsible for updating and advising Packadelic of any change of name, e-mail, phone number, and shipping address that is different from the invoice and/or your order, Packadelic shall have no liability for any, errors, losses or damages of any kind or nature, resulting from your failure to update your account and shipping information. Changes of contact information and shipping address during the production process may be subject to extra charges.

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Use of the Website

Except as otherwise set out in these Terms, any copying or reproduction of this Website’s materials or content, in whole or in part, for commercial purposes or distribution, re-transmission, republication, modification, reverse engineering, sale or other exploitation of this Website or this Website materials or content without the prior written permission of Packadelic is strictly prohibited. Packadelic reserves the right to take such steps as it deems necessary, including legal action, to restrain such unauthorized and prohibited activity and Packadelic reserves the right to suspend or terminate your access to any part of this Website or the Services immediately, without prior notice, at its sole discretion. You are solely and fully responsible for all consequences, however remote, resulting from your use of this Website or the Services.

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Trade-marks and Copyright

The materials provided on this Website including, without limitation, all portions of this Website, content, site design, text, graphics and the selection and arrangement thereof, are protected by copyright. All rights reserved. Title to the Packadelic materials remains with Packadelic and any unauthorized use of such materials is strictly prohibited. Packadelic reserves the right to take such steps as it deems necessary, including legal action, to enforce its rights under trade-mark and copyright law.

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Contact Us

We value your visit to this Website and welcome any questions or comments you might have about this Website, these Terms, or any of the Services offered by us. Please refer to the Contact section of this Website for phone, email addresses and other ways to contact us.